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1. What is the zoning of my property?

See the zoning page for specific information.

2. When do I need a building permit?

See the permit page for more specific information.

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1. How do I get a rebate / credit for water usage on new sod, seedling or filling of a pool?

The Village of Montgomery does not rebate / credit anyone for these things. Please call Fox Metro at (630) 892-4378 for a credit on your sewer bill.

2. Why is my water bill so high?

You could have a leak. Please call the Water Billing Clerk at (630) 896-1357 before calling a plumber. Additional reasons could include doing extra watering outside or increased usage.

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1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

3. Whom do I contact to make a complaint?

Complaints should be forwarded to the appropriate Village department, according to their topic.
Building Department (permits) (630)896-8080 ext. 9023
Code Enforcement (630)896-8080 ext. 9025
Community Development (new projects) (630)896-8080 ext. 9022
Public Works (streets, sewer, streetlights) (630)896-9241
Water Billing (630)896-1357
Police Department (630)897-8707

4. Does the Village of Montgomery have cooling centers?

The protocol for opening cooling center is an extended period of time with temperatures in the upper 90s, or a large area affected by a sustained power outage expected to last for several hours while the temperatures are very high.
Montgomery Police Department at 10 Civic Center Avenue. This building is open 24/7. For information on availability and hours, call (630) 897-8707.
Park District Police Building at 1460 S.E. River Road (Rt. 25). For information on availability and hours, call (630) 264-7421.
Village Hall at 200 N. River Street. This building is open as a cooling center during regular business hours, 8:00 a.m. to 4:30 p.m. Monday through Friday.
Both of these buildings have public restrooms and drinking fountains as well as seating for anyone who wants to use them as a cooling center.

5. Where can I take a CPR class?

The Montgomery Countryside Fire Department offers CPR classes. For more information, call (630)897-0622.
The Oswego Fire Department offers CPR classes. For more information, call (630)264-1922.

6. Where do I get energy assistance?

Kane County:
For appointments contact Community Contracts Inc. 1035 E. State St., Geneva IL 60134, (630)232-9530 if living in Kane County.

Kendall County:
Call the Department of Human Resources, Human Services Division at (630)553-9100 ext.107.

7. Where are the nearest forest preserves located?

Kane County:
For locations contact Kane County Government Center at 630-232-5980. Forest Preserves are open from 8:00 a.m. until sunset, 365 days a year.
Kendall County:
For locations contact Kendall County Forest Preserve District at 630-553-4131. Forest Preserves are open from 8:00 a.m. until dusk, 365 days a year.

8. What are the rules regarding garage sales?

Garage sale, yard sale, or rummage sale signs, not exceeding six (6) square feet in area, may be placed at the curb in residential areas on the day (s) of the sale and must be removed upon close of the sale.
Signs may not be placed on utility poles.
No permits are required, but sales are limited to three (3) per year per residence.

9. What holidays are recognized by the Village of Montgomery?

New Years Day
President’s Day
Spring Holiday
Memorial Day
Independence Day
Labor Day
Veteran’s Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day

10. What hours are the different Village departments open?

Village Hall: M-F 8AM-4:30PM
Public Works: M-F 7AM-3:30PM
Police Department: Open 24 hours

11. Is there a ban on parking on the streets during a snowstorm?

Yes! The Village Code states that
“It shall be unlawful for any person to park a motor vehicle or, if parked, to allow a motor vehicle to remain parked or standing in any public street or alley during or after a snowfall in which there is an accumulation of two inches of snow or more. This prohibition shall remain in effect until such time as the street or alley has been plowed or the snow has been removed therefrom. A village street shall not be deemed to have been plowed until the lane of traffic nearest the curb has been plowed or the snow has been removed therefrom.

“Whenever a police officer of the village finds a vehicle parked in violation of this section and where such vehicle constitutes an obstruction to traffic, interferes with the use of streets or in any other manner creates a dangerous or unsafe condition, such vehicle is declared a nuisance and a hazard to public safety; and the police officer may cause the removal of such vehicle to a public garage or other place of safety during snow removal operations of the village on such streets; and the expense of such removal and storage in such public garage shall be paid by the owner or operator of the vehicle in addition to any other penalties imposed by this chapter.”

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1. I was in an accident, how do I get a copy of my report?

Traffic crash reports can be purchased from the Montgomery Police Department for a $5 fee by calling our Records Dept. at (630) 897-8707 ext. 9060 or 9061. They can also be purchased online, for $5 plus a convenience fee, by visiting docview.

2. How do I pay a ticket?

Local ordinance tickets can be paid at the Montgomery Police Department 24-hours a day. Methods of payment include cash, check or money orders. Cash payments must be for the exact amount and checks are to be written to the Village of Montgomery. Payments can also be mailed using the envelope enclosed on the citation.

3. What is the Village of Montgomery curfew for juveniles?

See this document for the ordinance.

4. How do I contact animal control?

The Village of Montgomery is located in both Kane and Kendall counties and has a working partnership with the animal control offices in each. Please understand that calls for barking dogs, dogs at large, dog bites, or other animal investigations that occur within the Village of Montgomery jurisdiction should be reported to the Montgomery Police Department by contacting (630) 553-0554. Neither Kane nor Kendall County Animal Control investigate loose dogs or pick them animals from residences within the Village of Montgomery limits.

For more information regarding Kane or Kendall Animal control and their specific duties, please visit their webpages:

Kane County Animal Control

Kendall County Animal Control  

For wildlife and/or birds, the following agencies can be contacted for assistance:

Fox Valley Wildlife in Elburn 630-365-3800

Prairie State Wildlife 630-687-3414

Chicago Bird 773-988-1867

5. How do I request a copy of a police report?

Please call our Records Dept. at (630) 897-8707 ext. 9060 or 9061 to inquire.

6. Sometimes I see something that I would consider "suspicious," but I don't want to bother the Police Department. . .What should I do?

There are Officers patrolling the streets of Montgomery every minute of every day. We appreciate your eyes and ears in assisting us to make your neighborhood safer. Please remember, you are not bothering us. If you have an emergency, please call 911 immediately. Otherwise, please call (630) 553-0554 to be connected to KenCom, our dispatch center. If you are unsure if you have an emergency, please call 911. We would rather you be safer than sorry.

Remember, if you see something, say something.

7. When should I call 9-1-1?

For any emergency, request a police officer, firefighter or paramedic to be dispatched to a location. If the call is merely to ask for information, or to talk with a certain police officer or fire officer, it is better to use that department’s administrative phone number. The administrative phone numbers are as follows: 

• Montgomery Police Department (630)897-8707 
• Bristol Kendall Fire Department (630)553-6186 
• Oswego Fire Department (630)554-2110 
• Aurora Township Fire Department (630)898-3222 
• Sugar Grove Fire Department (630)466-4513 
• Montgomery Countryside Fire (630)897-0622

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1. There is a street light out in my neighborhood; to whom do I report it?

Please contact the Public Works Department at (630) 896-9241 or via email. Please be sure to include the exact address (if available) or the closest cross street and whether it's completely out or cycling on and off.

2. To whom do I direct water billing and water shut-off / turn-on questions?

Please contact the Customer Service / Water Billing Department at the Village Hall; their direct phone number is (630) 896-1357.

3. To whom do I report water quality concerns?

Please contact the Public Works Department at (630) 896-9241, Monday through Friday, 7:00 am to 3:00 pm. Phone calls are encouraged in order to obtain as many details as possible.

4. Does the Village allow burning of leaves?

Open burning of leaves or trash is NOT allowed within Village limits.
During the months of October and November, Village public works crews provide leaf pick-up services to Village residents. Residents who wish to have their leaves collected must have them raked neatly behind the curb/edge of roadway in front of their homes by 7 am on the Monday of each week.
Both Kane and Kendall County prohibit open burning.

5. My mailbox was damaged during the recent snow removal efforts; to whom do I report it?

If you believe that your mailbox has been damaged during snow removal efforts, please contact the Village’s Public Works Department at (630) 896-9241, Monday thru Friday, between 7:00 am-3:00 pm (excluding village holidays). Once reported, a public works supervisor will conduct a field review of the damage and respond back to you.

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1. How much trash can I put out each week?

Unlimited garbage and recyclables, plus one bulk item and one white good per week. April thru November there are unlimited bags of yard waste and/or bundles of brush per week (brush must be tied into bundles). No stickers required.
Refuse and Recycling Page

2. Can I dispose of appliances with my trash?

Yes; One Bulk item and One White Good per week at no additional charge. There are no stickers. For additional questions or to report any issues such as trash not being picked up, please contact DC Trash customer service at 815-758-7274.

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1. What steps need to be taken to have a block party?

A Temporary Use Permit is required for each block party and can be filled out online or at the Village Hall. If you are planning on having a block party, there are several steps that need to be taken. The application must be filled out at least 7 days in advance of the proposed block party. Failure to do so may result in the inability of police and fire to attend along with the availability of having barricades delivered. The block party application needs to include the proposed date, time and location of the block party. If barricades are needed, please include a drawing with the cross streets of the barricade locations. Also if you are interested in having the police department or fire department attend your block party, please include that under the additional comments area. 

Please visit the Block Party page for more info and application: Block Parties